Sometimes you need to void an event ticket without giving a refund. Now event organizers can do this in their event’s Dashboard. Here’s how:
- Go to Event List
- Click on your event
- From the event’s Dashboard, click Edit/Refund next to the ticket purchase that should be voided without a refund.
- Select the option “Void without refund”
- Click “Confirm” to complete the process.
Note that for financial export purposes, all voided transactions will be reflected in the Event category.