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Void an Event Ticket Without Issuing a Refund

Posted on May 6, 2020 by Amy HuffordJul 20, 2020

Sometimes you need to void an event ticket without giving a refund. Now event organizers can do this in their event’s Dashboard. Here’s how:

  1. Go to Event List 
  2. Click on your event
  3. From the event’s Dashboard, click Edit/Refund next to the ticket purchase that should be voided without a refund.
  4. Select the option “Void without refund”
  5. Click “Confirm” to complete the process.

Void an event ticket without a refund

Note that for financial export purposes, all voided transactions will be reflected in the Event category.

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