You can now import Membership Add-ons when you import or bulk update your members. For directions on importing please see MembershipWorks > Help > Membership > Importing Members. Note that you cannot update membership add-ons for a member who is on automatic recurring billing.
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Sometimes an event registration/form checkout is not linked correctly to a member’s account because the wrong email address was used during checkout, or because there are multiple accounts with the same email address. Admins can now link/re-link the registration/checkout to the correct account. From the event/form dashboard, click on “Edit/Refund” or “View/Void”, then select “Link registration . . . read more
The location search box on your member directory will now show the distance automatically in Kilometers for all organizations outside of the US, United Kingdom, Myanmar and Liberia (based on your organization address).
Required waiver/term fields will now record the account name, date/time and IP address of when the acknowledgement is submitted. Note that this data is not available on older records.
The General Data Protection Regulation (GDPR) gives members the right to request the erasure of their personal data from your membership database for specific reasons. We’ve developed a Anonymize/Erase Personal Data feature to help organizations comply with such requests. When you anonymize an account, we will: Erase all fields in the account and set the . . . read more
If you manually manage your memberships utilizing spreadsheets and sending renewal letters by mail it makes sense to have a fixed renewal date. I’ve done it before and can remember the long evenings of volunteers, pizza delivery and stuffing envelopes. However, with the help of software to manage renewals there are fewer benefits and more . . . read more
Add more personalization to scheduled/reminder emails by embedding names, addresses, custom fields, membership level, expiration dates and more. Simply click on the “Tags’ dropdown in the editor to select the information you want to insert into your email.
As your membership software platform, we process your member’s data according to your instructions, where your instructions include the actions you take (for example, when you click “Email” to email your members), as well as the various settings you’ve selected in the software. In legal terms, we function as your Data Processor, and you are . . . read more
Create better looking renewal notices by using the [itemtable] tag to add a table that displays the list of membership level/add-ons, prices and subtotal.
The General Data Protection Regulation (GDPR) is an EU law that protects the data and privacy of all individuals within the European Union. GDPR applies to all organizations have users in the EU, even if your organization is not located within the EU. In order to execute our function as your Data Processor, MembershipWorks is . . . read more