Association management software (AMS) solves many long term and day-to-day challenges of association managers. Whether billing members, organizing conferences, viewing trends, or connecting members to each other, association software is up to the task. Association websites process the bulk of membership and event transactions, so choosing the best association management system couldn’t be more important.
The goal of this top 10 guide is to help you gather information to make an informed decision about which software for association management is the right fit for your organization. We’ve updated pricing and feature information for 2024.
In this Guide:
- What is the best association management software? (with Comparison Chart)
- What is association management software?
- How do you choose an AMS?
- The Top 10 association management software
- FAQ
What is the best association management software?
Who uses association management software?
Association management software is used by trade associations, professional associations, service organizations, neighborhood associations, and other nonprofits. A good fit for one type of association may not be ideal for another. For example:
- Website builders – Some association management systems are designed to work with an existing website while others will require you to use their content management system (CMS).
- Learning Management Systems – Some organizations may need to deliver continuing education units through a learning management system; not all software for association management offer a built in LMS.
- Features for specialized associations – Managing a homeowners association (HOA) is different than managing a trade association, and the features they need vary accordingly.
| MembershipWorks | ClubExpress | iMIS | WildApricot | GrowthZone | YourMembership | Memberclicks | SilkStart | StarChapter | MemberLeap | |
|---|---|---|---|---|---|---|---|---|---|---|
| Price per month starts at | $0; paid plans start at $35/mo. | Starts at $24/mo. | $600/mo. | $0; paid plans start at $60/mo. | starts at $325/mo. | starts at $375/mo. | starts at $250/mo. | starts at $200/mo. | starts at $83/month | starts at $80/month |
| Setup Fee | $0 | Starts at $150, + fee for website design in their CMS ($600 – $2400+) | starts at $15,000 | $0 | $1500 for supported onboarding; $3500 for website build | varies | starts at $3,000 | varies | $779 and up | Minimum of $2,100 |
| Additional per-transaction charges (beyond payment gateway fees) | $0 | $0 | $0 | Must use their affiliated payment gateway which has higher fees for nonprofits than other choices ** | Higher monthly fees unless you use their payment gateway. | $0 | Must use their payment gateway which has a monthly fee and higher transaction fees than other choices | $0 | ||
| Member Only Content | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Directory | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Event Calendar / Registration | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Classifieds | Yes | Yes | Yes | No | Yes | No | No | No | Yes | Yes |
| Job Board | Yes | Yes | Yes | Yes, but with revenue sharing | Yes | Yes | Yes, but with revenue sharing | Yes | Yes | Yes |
| Announcement Board or Forum | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Donations | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Shopping Cart | Yes | Yes | Yes | Yes | Yes | Yes | Yes | via Ecwid | Yes | Yes |
| CMS compatibility | WordPress, Weebly, Squarespace, Wix, Duda, WithoutCode, Drupal, Joomla, Spacecraft, HTML5 sites | Requires their custom CMS | iMIS EMS, WordPress, Drupal | Custom CMS. Uses iframes to embed widgets on other platforms | WordPress, Joomla, Drupal, Concrete5, LiveEdit, LiveCMS | Requires their custom CMS | Not applicable. They build your website. | Custom CMS, WordPress, Squarespace | Requires their custom CMS | Requires their custom CMS or use a member portal |
| Key Integrations | MailChimp, Quickbooks Online and Desktop, Xero | Sakai LMS, Quickbooks | HigherLogic, Top Class LMS, Zapier, iMIS Bridge, Zoom, SSO and many more | Quickbooks Desktop, Make (connects WA to other apps) | MailChimp, Quickbooks, LMS, Zoom, Go To Webinar | Quickbooks online, LMS | Higher Logic, Hubspot, Salesforce, Learning Management System | MailChimp, Ecwid | API, MentorEase | Quickbooks |
| Payment Gateways | Stripe, Authorize.net, PayPal | Stripe, Authorize.net, PayPal | Stripe, iATS, iMIS Pay Central | Affinipay (Paypal and Authorize.net at an additional cost) | Affinipay, Authorize.net, GrowthZone Pay | Affinipay, BluePay | Authorize.net, Bambora, CardPointe, PayPal | Stripe, Paypal, Wordline and Authorize.net | StarChapter Pay | Large list of gateways including Authorize.net, Stripe, Square |
| Support | Phone, email, live screen share | Email, paid training ($120/hr) | Email, chat, forum | Forum, chat, email | Phone, chat, email | Phone, email | Email, phone, forum | Email, phone callback | Email, phone, paid training | |
| # of Admin Seats on paid plans | Unlimited | Unlimited | Pay per seat ($200/mo) | Unlimited | 3 admin seats at lowest price | Unlimited | 2; additional admins are $15/mo. each | Unlimited | Unlimited | Unlimited |
** Wild Apricot adds 20% to its monthly/annual fees if you don’t use their affiliated payment gateway. Nonprofits can often find lower transaction fees with other payment gateways like Stripe, but the 20% fee increase comes into play if you go that route.
What is association management software?
Association management software provides a membership database along with a connected set of tools that help association staff streamline operations, deliver member value, and engage members. Its capabilities often include dues collection, event management, ecommerce, forms, a member portal, member only content, and reporting. As the main focus of an AMS is members, it’s also known as association membership management software.
How do you choose an AMS?
While there are many nuances that go into the selection process of an association membership management system, these are the key considerations:
- Price – Consider the total cost of ownership, which may include: setup fees, base price, integration fees, fees for additional features, the cost of any necessary integrations, support and training costs, added transaction fees, and payment gateway charges. Also inquire as to whether outside consultants will be needed to support your setup or use of the platform.
- Features – A homeowners association will have completely different needs than a trade association. Make a list of “must have” features and/or problems you are looking to solve with a new AMS. Keep an open mind as to how each AMS addresses your challenges; insisting on replicating your current processes may not be the most profitable or efficient.
- Support – Note if there are extra fees for support and inquire as to how staff training will be handled. See what support methods are available. Ask if there are extra “per seat” charges if you have more than a couple of staff members who may need to contact support with administrative questions. Ask how quickly support requests are resolved. If you are a volunteer-run association, factor in the AMS’s cost of training new volunteers each board cycle. Some association membership systems will charge for this service while others do not.
The Top 10 Association Management Software
1. MembershipWorks
Associations using MembershipWorks enjoy a full-featured, all-in-one AMS at a fair price. While some association platforms have built in email marketing systems that are slow to add new features and are difficult to use, MembershipWorks provides integration with MailChimp, a best-in-class email provider. Associations transitioning to MembershipWorks appreciate the opportunity to keep their existing website due to integrations with popular content management systems. Nonprofits with regular staff or board turnover appreciate unlimited phone, email and screen share training support.
Cost: Pricing starts at free; first paid level is $35/mo.
Setup fee: $0
Per-Seat charges: $0; admin seats are unlimited on all paid plans
Additional transaction fees: $0
Top additional features: Event registration, online calendars, member directory, restricted content, donations, job bank, shopping carts, classified ads, announcement boards, forms.
Key integrations: Quickbooks Desktop, Quickbooks Online, Xero, MailChimp, Stripe, Authorize.net, PayPal Checkout, PayPal Pro
Support: Free and unlimited phone, email, and live screen share training.
See how MembershipWorks compares to other systems
Buy if you:
- Don’t want to invest in a new website while also changing your AMS*
- Have regular staff turnover and need free one-on-one training to help with onboarding new staff
- Want readily available phone and email support
- Want to access to all features at all payment plan levels
2. Club Express
ClubExpress targets a wide variety of organizations — clubs, HOAs, professional groups, trade associations and more. The platform is good at serving associations with multiple tiers; it offers the ability to create separate websites for each chapter if needed. While ClubExpress is focused on providing a lot of features, there is often an additional cost for integrations. When comparing prices with other systems, it’s important to see if there is an additional charge for any of your association’s “must have” features.
Cost: Starts at $24/month
Per-Seat charges: unknown
Additional Transaction-Related Charges: $0
Setup Fee: Starts at $150, plus additional fee for creating your website in their content management system ($600 to $2400 and up)
Key Features Beyond Membership Management: Volunteer signups and tracking, events calendar and registration, ecommerce, continuing education unit (CEU) tracking, e-learning, multi-chapter features, mobile app, HOA features
Key Integrations: POS system integration, LMS
Support: Email, screen share training (incurs a fee of $120/hr)
Buy if you:
- Are managing a homeowner’s association (HOA)
- Want to track CEUs
- Need multi-chapter association features
- Need to allow signups for volunteer slots and to keep track of volunteer hours
3. iMIS
iMIS is the granddaddy of AMS solutions. It offers an extensive range of features with a very high level of customization and integration possibilities. It is ideal for large organizations with multiple chapters such as unions, faith organizations, clubs and charities. iMIS customers will often engage consultants to help them with the system for purposes of reporting and configuration as the capabilities and options can feel overwhelming for those without dedicated IT staff or developers.
Cost: $7,200 annually for iMIS Professional (for smaller organizations and teams)
Per-Seat charges: $200/month per user
Additional Transaction-Related Charges: $0
Setup Fee: Starts at $15,000. You may need a consultant to help you with setup/ongoing use of the product.
Key Features Beyond Membership Management: Committee management, certification tracking, events calendar and registration, ecommerce, member communities, multi-chapter features
Key Integrations: HigherLogic, Top Class LMS, Zapier, iMIS Bridge, Zoom, SSO and many more
Support: Email, chat, user forum. Note that many iMIS users employ consultants to assist them with the software for setup and ongoing needs.
Buy if you:
- Are a large, national association or union with a large number of members and a heavy need for customization
- Have a dedicated staff person with technical knowledge or skills who can be the point person for implementation and can gather participation from other departments for defining requirements, testing, and rolling out the system
- Have a dedicated IT staffers who can configure the system or work with outside vendors to assist with setup and testing
- Have multiple chapters of your association
4. WildApricot
WildApricot has a long track record and has a large installation base. It offers multi-chapter features and member forums. Organizations will need to shift away from their existing website and instead use WildApricot’s website builder and provided themes if they want to access all of the system’s features. WildApricot offers limited function mobile apps for both members and admins. Those looking for software for associations with more features than WildApricot offers sometimes consider MemberClicks, which is owned by the same company and is more oriented toward larger associations.
Cost: Pricing starts at free; first paid level is $60/mo.
Setup Fee: $0
Additional Transaction-Related Charges: Wild Apricot adds 20% to its monthly/annual fees if you don’t use their affiliated payment gateway. Nonprofits can often find lower transaction fees with other payment gateways like Stripe, but the 20% fee increase comes into play if you go that route.
Key Features Beyond Membership Management: Website builder, multi-chapter capability, event calendar and registration, directory, member only content, forum, online store, mobile app, HOA features, API
Key Integrations: Make, Affinipay, Website Widgets
Support: Chat, email, forums
Buy if you:
- Are looking for an all-in-one AMS; it includes the website, communications platform, and association membership system in one package
- Want to use a product that has been around for decades
- Need a mobile app for members and/or a mobile app for admins
5. GrowthZone (ChamberMaster)
GrowthZone (also known as ChamberMaster) is an all-in-one association management system focused on tracking and communicating with members. Given that they were formerly known as ChamberMaster, they have a special focus on features for chambers of commerce. In addition to chambers, they tout serving real estate associations, bar associations, as well as construction and trade associations. They offer integrations with Learning Management Systems, which is useful for professional associations that offer continuing education.
Cost: Starts at $259/month
Per-Seat charges: 3 admins are included at the lowest level plan.
Additional Transaction-Related Charges: Higher monthly fees unless you use their payment gateway, GrowthZone Pay.
Setup Fee: $3,500 one-time design fee for your membership website
Key Features Beyond Membership Management: Mobile staff app, events, forms, donations, job postings, directory, CE tracking
Key Integrations: Zoom, Elevate LMS, Blue Sky ELearn
Support: Email, phone
See a GrowthZone/ChamberMaster comparison
Buy if you:
- Are looking for an association app for members and staff
- Need built-in project management tool with a task list, including automated task creation
- Need to track CE units or credits
- Want them to build your association website for you
6. YourMembership
YourMembership is an association member management software that integrates many aspects of association management into one tool. For organizations that want someone to design their site for them, they offer this service.
Cost: starts at $375/month
Setup Fee: varies
Key Features Beyond Membership Management: Online community, job board, event calendar and registration, directory, member only content, online store, mobile event app
Key Integrations: Career center, Learning Management System (LMS)
Support: Email, phone
See a YourMembership comparison
Buy if you:
- Want a mobile app for your conference attendees
- Need to track continuing education units or certifications
- Want YourMembership to design your association website
- Are looking to add an integrated LMS
7. MemberClicks
MemberClicks is specifically designed for associations as well as association management companies. Organizations can pay Memberclicks to build their website. They offer a product called MC Trade, a trade association software that focuses on the unique needs of trade associations by offering features such as committee management tools and member forums. Available add on services include an online community, job board, and LMS.
Cost: Starts at $238/month
Setup Fee: starts at $3,000
Per-Seat charges: $15/month beyond the first two designated admins (ASAs) for their MC Professional product
Key Features Beyond Membership Management: Online community, event calendar and registration, directory, member only content, online store, email marketing
Key Integrations: Higher Logic, Hubspot, Salesforce, Learning Management System
Support: Email, phone, online forum
Buy if you:
- Are a larger association and need API integration with other systems such as Salesforce
- Are looking for a built-in LMS
- Want to track member engagement metrics with custom scoring
8. SilkStart
SilkStart provides a website as part of its membership software for associations. They will either create a portal to integrate with your existing site or create a association website for you. At a higher price point, they offer member association software with multi-chapter features. Their integration with Localize allows the website they build for your association to be automatically translated into multiple languages.
Cost: Starts at $200/month for up to 500 members
Setup Fee: varies depending on website needs
Per-Seat charges: $0
Key Features Beyond Membership Management: Multi-chapter features (higher price point), job board, member communities, bilingual/translations, email marketing, events, member forum
Key Integrations: MailChimp, Ecwid, WordPress, Squarespace
Support: Email, phone
Buy if you:
- Have members who speak different languages; SilkStart offers automated translation
- Want to be able to have a trial account to test out the AMS
- Are a smaller association that wants a member forum at a lower price than competitors who are focused on larger associations
9. StarChapter
StarChapter is an all-in-one association management platform that comes with a new membership website. StarChapter offers multi-chapter features including chapter websites. You’ll need to use StarChapter Pay, their proprietary payment gateway, to process credit card transactions.
Cost: Starts at $83/month
Setup Fee: $779 and up
Per-Seat charges: $0
Additional Transaction-Related Charges: You’ll need to use StarPay, which has higher rates than nonprofits can get through Stripe. Pricing is $19.99/mo for a 3.25% + $.40 per transaction rate.
Key Features Beyond Membership Management: Ecommerce, events, email marketing, multi-chapter features, forum
Key Integrations: API, MentorEase
Support: Phone callback, email
Buy if you:
- Have a smaller association and want an all-in-one-system integrated email marketing platform
- Require a member forum
- Need multi-chapter features such as chapter websites
- Want API integration to tie to other systems
10. MemberLeap
MemberLeap offers membership association software with either a custom website or a member portal that you can connect to your existing website. They have a very large list of payment gateway integrations. You can use their custom website builder or have a member portal created. They are suited for homeowners’ associations with unique features (available at some plan levels) such as resource reservations and an email listserve.
Cost: Starts at $80/month
Setup Fee: Minimum of $2,100
Per-Seat charges: $0
Key Features Beyond Membership Management: Broadcast texts, message boards, email listserve, multi-chapter, event app, classifieds, announcements, HOA features
Key Integrations: Quickbooks ($900 one time fee plus $35/mo); large list of supported payment gateways including Stripe, Authorize.net, Square, PayPal Pro, iPay
Support: Email, phone, training sessions (limited number included)
Buy if you:
- Hold conventions and sell booth space; they have special features for this including the ability to build a booth map
- Want them to do build your website and do a lot of the heavy lifting in setup
- Want the option to pay extra to have them customize the system and/or add functionality
- Are an HOA and need features like online voting for elections and an integrated member list serve
FAQ
Note that pricing and features may change from the information we have gathered here. Providers regularly evolve their product offerings and price points.
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