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Disable Renewals for a Membership Level

Posted on Apr 19, 2023 by Amy HuffordApr 19, 2023

Do not allow online renewals

Admins can now disable renewals for a membership level. Note that with the feature engaged, renewals are not disabled for members who are on auto recurring billing.

This feature may be useful for:

  • An initial membership level valid only for a member’s first year. This will force the member to choose a different membership (from available upgrades/downgrades) at renewal time.
  • If renewals are only allowed within a specific time period during the year (note that upgrades/downgrades should be disabled for the level).

To engage this setting:

  1. Go to Labels & Membership
  2. Click on the membership level that needs to be disabled
  3. On the “Membership Level” tab for that membership, enable the setting “Do not allow online renewals for this membership (excludes automatic recurring renewals)”
  4. Click “Save & Next”
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