You can generate an actionable report of members based on their membership status: Members with a free membership Members with a lifetime or one-time membership Members with a recurring membership and who are current Members with a membership that were not assigned a renewal or expiration date Members with a membership that have expired To . . . read more

You can access all your accounts in one place by going to your Dashboard > Stats, and clicking on “total accounts” at the top the Dashboard. To learn more about this feature read our blog here.

Event attendees who have an existing account show up on your event dashboard with a “head” icon next to their names. For attendees without an existing account, you can easily create an account for them in your system. From the event dashboard, simply click on the “+” icon next to the name. Select the folder . . . read more

Membership Add-ons provide a way for members to purchase something in addition to their membership that bills on a recurring basis. Some great ways to use membership add-ons are to sell calendar ads, website ads, discount cards or listing in a category in your directory. To begin, go to Labels & Memberships > Membership Add-ons. Then . . . read more

By default all event tickets paid for on your website are processed through your main payment gateway (Stripe, PayPal Pro or Authorize.net). Your main payment gateway is setup under Organization Settings > Integration > Payments. If you have an event that you would like the ticket payments to be processed by a different payment gateway, . . . read more

Tailor your welcome emails with the information your new members need. Emails can be customized by membership level and are sent automatically when a new member signs up on your website. To create your custom welcome email go to MemberFindMe > Labels & Membership. Then click on the membership level. In the Label tab you . . . read more

Failed payments will now be recorded in your timeline. This will make it easier to field phone calls and inquiries from members about their current membership status.

Refund payments right from the member’s timeline. Simply click on the payment and then click the refund button.

Improved search algorithm makes it easy for your website visitors to find contacts listed under the main account. Just search for the name and matching contacts will appear on the business card. You can enable this feature in MemberFindMe > Plugin Settings > Display contact name on cards in directory.