New improvements to our location/geo search feature provide more relevant search results for your website visitors on your member directory page: Region Biasing When entering a location results will be “biased” towards the country of your organization’s address. For example, if your organization is based in the UK, a search for “brighton” it will return . . . read more

Previously a member would need to login as the primary account user in order to make payments for their invoices. Now with a direct payment URL, anyone can make a payment for an outstanding invoice on an account without logging in. This allows your members more flexibility in making payment arrangements, reducing obstacles in getting . . . read more

For our customers using our website hosting (note that we no longer offer hosting services; this is a legacy product), we’ve made it easy for you to purchase and install an SSL certificate on your membership website. Simply login to your account and go to to Organization Settings > SSL. Then click on “Buy a . . . read more

Members and website visitors can now subscribe to your event feed. In addition, your members and website visitors can subscribe to just a single event category or your entire calendar. Event categories that are set to to members only will not be available for subscription. You are in control which event categories website visitors can . . . read more

You can now control what information is displayed in the contact information box of your members directory for all your members. This allows you to block potentially sensitive member information such as addresses or mobile numbers. You can also block the ability to send messages from the directory to your members.

Customers on our hosting plans (note that hosting is no longer something that we offer to new customers) that are using MembershipWorks themes can now use WordPress’s new Gutenberg editor. Gutenberg is a new visual page editor and builder which you may have seen mentioned on your WordPress Dashboard. Note that the Gutenberg editor is still . . . read more

With the Timeline Dashboard you can retrieve member activity by date, type and tag. The new Show Accounts button will allow you to then pull up all accounts shown on the Timeline Dashboard. This will allow you to pull up accounts by activity type. For example, if you set the date range and filter by type . . . read more

When a non member sends a message to someone listed in your directory they will be required to click a link in a confirmation email before the message is sent. This will reduce the possibility of spam being sent to your members from your directory.

You can now record and charge a credit card when renewing a member manually from the Timeline, when a member provides their credit card information to you over the phone or in person. Click on “Record Renewal” or “Renew” from the member’s account*, then select “Charge amount to a credit card” under Action. You will . . . read more

Charge a credit card for any payment from a member’s Timeline. If the member is on automatic recurring billing you can charge their credit card on file*, or you can also enter the credit card information directly. To charge a card go to the member’s Timeline and click “Create New Entry”. Under Action, you can . . . read more