Folders are a great way to organize your members but sometimes you just need to find an account and are not sure which folder the member is in. You can now access all your accounts in one place by going to your Dashboard and clicking on the “total accounts” link at the top of the Dashboard. . . . read more
You can generate an actionable report of members based on their membership status: Members with a free membership Members with a lifetime or one-time membership Members with a recurring membership and who are current Members with a membership that were not assigned a renewal or expiration date Members with a membership that have expired To . . . read more
You can access all your accounts in one place by going to your Dashboard > Stats, and clicking on “total accounts” at the top the Dashboard. To learn more about this feature read our blog here.
With Google’s recent announcement that the lack of website encryption (ie SSL/HTTPS) will start to have a negative effect on search ranking it is important to know what it is and how to enable it on your website. SSL stands for Secure Socket Layer. What it does is authenticate your website’s identity and encrypt the . . . read more
Event attendees who have an existing account show up on your event dashboard with a “head” icon next to their names. For attendees without an existing account, you can easily create an account for them in your system. From the event dashboard, simply click on the “+” icon next to the name. Select the folder . . . read more
WordPress 4.0 appears to have altered the way the main navigation menu is retrieved. Previously, themes would use: wp_nav_menu(); where they needed the main menu to appear. With WordPress 4.0, this behavior has been altered. Instead you will need to use: wp_nav_menu(array(‘theme_location’=>’primary’)); Without indicating that you need to use the “Primary” menu, wp_nav_menu() will fall . . . read more
Let’s face it, when your members receive automated renewal emails they know it’s automated. But with these 5 tips you can make your automated renewal emails a success. Focus on the Member Most automated renewal emails I receive toot the horn or the organization, not the member. Make sure your email illustrates the benefits from . . . read more
Membership Add-ons provide a way for members to purchase something in addition to their membership that bills on a recurring basis. Some great ways to use membership add-ons are to sell calendar ads, website ads, discount cards or listing in a category in your directory. To begin, go to Labels & Memberships > Membership Add-ons. Then . . . read more
By default all event tickets paid for on your website are processed through your main payment gateway (Stripe, PayPal Pro or Authorize.net). Your main payment gateway is setup under Organization Settings > Integration > Payments. If you have an event that you would like the ticket payments to be processed by a different payment gateway, . . . read more
There are several options for admins to receive email notifications of what is happening with your memberships and events. Daily Membership Report The membership report will be emailed once a day if any of the following actions occur: New members join Memberships are upgraded or downgraded by a member or admin Members become past due . . . read more
