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Utilizing Event Sessions for a Conference

Posted on Nov 15, 2018 by Karen KuahDec 20, 2019

The Ticket Questions / Sessions / Add-Ons feature makes it easy for you to manage breakout sessions at your conference. It can be used to accomplish the following:

  • Allow event registrants to register for conference breakout sessions
  • Charge for sessions
  • Create registrant lists for each session

Where to Setup Event Sessions

  1. Go to the event’s “Ticketing” tab
  2. Click on “Create Event Ticket” to create a ticket
  3. Select the “Questions / Sessions / Add-On” tab
  4. Click “Add question, session or add-on per ticket”
  5. Set the Type to “Select a Session or Add-On”

How to Setup Your Sessions

  1. Click “Setup Sessions / Add-Ons”
  2. Click “Create Session”
  3. Give your session a name
  4. Set the “Quantity Available” if there is a limit to the number of attendees for this session
  5. Set a price if there is an additional charge for attending this session
  6. Choose how to classify the payment (event, donation, membership, or cart)
  7. If you need to override the default tax rate you can set the percentage under “Override tax rate”. For example of you are charging a tax for the tickets but the session is tax free you can set “Override tax rate” to “0”.
  8. If you’d like to allow discount codes you can enable that feature and then select the discount codes that you will accept for this session. You will see that enabled discount codes will get a blue background after you click on them.
  9. Click “Save”
  10. Repeat to create each session

Once sessions are created you will be able to choose which ones are available for each “Select a Session or Add-On” question. For example if you are having morning and afternoon breakout sessions you would first create all of the options for both the morning and breakout sessions. Then you would create 2 session questions, one for the morning and the other for the afternoon. You can select which options to make available for each “Select a Session or Add-On” question.

How to Create a List of Session Registrants

  1. Go to the “Dashboard” tab of the event
  2. Click “Export to CSV”
  3. Uncheck “Primary registration information”
  4. Check just the session you are creating a registrant list for
  5. Click “Export”

You can repeat the above directions for each session to create a registrant list for each of your breakout sessions.

Event Confirmation Email

The [itemtable] tag can be used in the event confirmation email to provide a break down of the event registration charges by ticket and sessions. Note that only sessions that have a charge associated with them will appear in the table. In the example below 2 member tickets were purchased along with 2 keynote lunch sessions and 1 event reception session.

To have the email include all the information associated with each ticket, you can add the tag [tqn].

FAQs

  • Sessions are set up separately on each event.
  • The discount code is applied to each session included in the registration. For example if you set up a $10 discount code for Session A and someone registers for 3 tickets and chooses Session A for each ticket (ie. total of 3 Session A) the discount code will apply to all 3 Session A for a total discount of $30.
  • Click here to learn how to collect donations with each ticket.
  • Click here to learn how to sell t-shirts and other items with each ticket.
  • Click here to learn how to collect a membership payment with each ticket.
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About Karen Kuah

Karen Kuah has been involved with nonprofits for over a decade. She has served in a variety of capacities including executive director, employee, committee member and volunteer. Currently, she is serving as a board member for a local nonprofit. Karen utilizes her experiences working and volunteering with membership organizations in designing MembershipWorks features and services. She understands the unique challenges that face small to mid sized organizations and how the right technology can be a large part of the solution.View all posts by Karen Kuah

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