It may seem like a good idea to close shop or pause your organization’s services since members can no longer meet in person, but this is the time when your members need you the most. Let’s take a look at three ways you can be a vital part of your member’s success. Provide opportunities for . . . read more
When looking for membership management software we know that it is not just the Admin features that are important but also how the software integrates with your website. The below video will walk you through how the MembershipWorks features will look on your website and also show you how members can log in to edit . . . read more
You can allow event registrants to make a membership payment at the same time as they register for an event. Please note although the payment will be classified as a membership payment you will still need to add or update the membership level and next renewal date to the account for each registrant – please . . . read more
The Ticket Questions / Sessions / Add-Ons feature will make it easy for your members to purchase items (eg. t-shirts) when registering for an event. You can offer several options and include their selection in the event registration confirmation email. Where to Setup Event Add-Ons Go to the “Ticketing” tab of the event Click on . . . read more
The Ticket Questions / Sessions / Add-Ons feature will make it easy for your members to make a donation when they register for an event. You can offer several donation amount options and include their selection in the event registration confirmation email. Where to Setup Event Add-Ons Go to the “Ticketing” tab of the event . . . read more
The Ticket Questions / Sessions / Add-Ons feature makes it easy for you to manage breakout sessions at your conference. It can be used to accomplish the following: Allow event registrants to register for conference breakout sessions Charge for sessions Create registrant lists for each session Where to Setup Event Sessions Go to the event’s “Ticketing” . . . read more
With so many membership management software choices, it can be difficult to choose the best one for you. We understand moving to a new membership software is both an investment in time and money. To help you make the most of your resources here are 5 common pitfalls to avoid when evaluating options so you . . . read more
If you manually manage your memberships utilizing spreadsheets and sending renewal letters by mail it makes sense to have a fixed renewal date. I’ve done it before and can remember the long evenings of volunteers, pizza delivery and stuffing envelopes. However, with the help of software to manage renewals there are fewer benefits and more . . . read more
Membership Software that Incorporates Surveys vs. Stand Alone Survey Software In many cases utilizing a survey feature that is built into your membership software is the perfect solution. Let’s take a look at some of the main positives: You can require members to login to access the survey or make it public to include everyone. . . . read more
Our company prides ourselves on providing the best possible customer service. Which is why my recent customer service fail struck me so hard. Even as I hung up the phone I knew that I had not made the customer as happy as I could have. Luckily I have a great team to help analyze and . . . read more
