For organizations that offer rolling memberships (rather than a fixed membership year) and want to ensure that members pay for any past due period when renewing, MembershipWorks now offers a new option for managing such renewals. By default MembershipWorks will reset the renewal date for members who are past due when they renew, which maximizes . . . read more
MembershipWorks implements our own anti-spam and anti-fraud system by detecting suspicious activity that repeatedly targets the same form. But as web fraud and spam activity increase in volume and sophistication, we recommend implementing an additional layer of security by enabling Google reCAPTCHA for your MembershipWorks membership sign-up form, event registration forms, donation forms, and other . . . read more
Organizations in the EU that are processing credit card payments will need to be compliant with the new Strong Customer Authentication (SCA) requirement in the EU. In order to comply with the new SCA requirements, Stripe has introduced new SCA compliant payment APIs: https://stripe.com/guides/strong-customer-authentication MembershipWorks has updated our integration with Stripe to the new SCA . . . read more
One of the best things about WordPress is its ability to easily create new functionality on your website by installing plugins. Plugins have been around since WordPress version 1.2 which arrived in 2004. Today choosing the right WordPress plugins is hard, especially when you have more than 55,000 plugins to choose from! But not every . . . read more
Within Labels & Membership you now have access to new features and a streamlined process for selecting your billing settings for each of your membership levels. Note that your prior settings have not been changed by these upgrades; you simply have more options now. Set Fixed Membership Year by Level Rather Than Billing Option You . . . read more
Renewal income is the lifeblood of most associations, chambers of commerce and nonprofit groups. A great membership renewal letter can convert members who may be unsure if they want to remain. Follow these best practices in your renewal email to maximize retention. Jump to the Membership Renewal Letter Sample. The Basics Write a great subject . . . read more
Perhaps you’ve been on the hunt for a while — looking for membership management software that meets every need your group requires. Or maybe you are seeking membership software that allows you to neatly follow a business process that your old, dying software accommodates. If you haven’t found a membership database that meets your criteria, . . . read more
You can now set a due date for invoices. When a due date is specified, you will have the option to specify an early payment discount and/or late payment penalty when members make a payment a certain number of days before or after the due date. When an early payment discount or late payment penalty . . . read more
Customers in the UK with Paypal Website Payments Pro would have recently received an email from Paypal regarding the new Strong Customer Authentication (SCA) requirement in the EU Second Payments Service Directive (PSD2). For more information on Paypal PSD2/SCA: https://www.paypal.com/uk/webapps/mpp/PSD2 MembershipWorks now integrates with CardinalCommerce® (the Paypal partner for SCA) to provide 3-D Secure (3DS) . . . read more
Most web users are familiar with PayPal; it has been around since 2000 and has hundreds of millions of users. In addition to traditional PayPal payments, PayPal also offers PayPal Pro, a service that allows organizations to process credit card transactions directly. Stripe is a newer payment processor that was founded to help organizations easily . . . read more
