New improvements to our location/geo search feature provide more relevant search results for your website visitors on your member directory page: Region Biasing When entering a location results will be “biased” towards the country of your organization’s address. For example, if your organization is based in the UK, a search for “brighton” it will return . . . read more
Previously a member would need to login as the primary account user in order to make payments for their invoices. Now with a direct payment URL, anyone can make a payment for an outstanding invoice on an account without logging in. This allows your members more flexibility in making payment arrangements, reducing obstacles in getting . . . read more
Determining how to raise prices can be difficult; it’s a charged subject. You don’t want to lose potential members or encourage current members to not renew by charging too much. But you don’t want to lose an opportunity to be more profitable either. We’ve compiled some considerations to help you successfully raise your dues. Why . . . read more
How you welcome a new member to your organization, chamber, association or club creates an important first impression. Crafting a well-written welcome email can engage new members, bringing them into the fold of your organization. This letter is one of the simplest ways to help your bottom line; it ensures that they’ll find value in . . . read more
For our customers using our website hosting (note that we no longer offer hosting services; this is a legacy product), we’ve made it easy for you to purchase and install an SSL certificate on your membership website. Simply login to your account and go to to Organization Settings > SSL. Then click on “Buy a . . . read more
Members and website visitors can now subscribe to your event feed. In addition, your members and website visitors can subscribe to just a single event category or your entire calendar. Event categories that are set to to members only will not be available for subscription. You are in control which event categories website visitors can . . . read more
You can now control what information is displayed in the contact information box of your members directory for all your members. This allows you to block potentially sensitive member information such as addresses or mobile numbers. You can also block the ability to send messages from the directory to your members.
You can allow event registrants to make a membership payment at the same time as they register for an event. Please note although the payment will be classified as a membership payment you will still need to add or update the membership level and next renewal date to the account for each registrant – please . . . read more
The Ticket Questions / Sessions / Add-Ons feature will make it easy for your members to purchase items (eg. t-shirts) when registering for an event. You can offer several options and include their selection in the event registration confirmation email. Where to Setup Event Add-Ons Go to the “Ticketing” tab of the event Click on . . . read more
The Ticket Questions / Sessions / Add-Ons feature will make it easy for your members to make a donation when they register for an event. You can offer several donation amount options and include their selection in the event registration confirmation email. Where to Setup Event Add-Ons Go to the “Ticketing” tab of the event . . . read more
